FAQ

Do you have any openings for appointments other than what’s on your scheduling calendar?

Sorry, but that answer is no. If you do not see a time listed in my appointment scheduler, I am not available. Please do not call or email for an appointment that is not on the scheduler. Thank you for understanding.

Do you sell spiritual supplies like sage, incense, crystals etc.?

Yes! My shop is by appointment only. If there is something specific you are looking for, please send me an email at faye@www.genesisspiritualhealing.com, or call 609-445-HEAL to see if I have it in stock.

I would like to come teach a class or hold an event, workshop or seminar at your office. What are your commission rates and policies?

My commission rate for classes, events, workshops and seminars facilitated by other teachers and practitioners is 20% per person registered, plus a 3% processing fee for payments. Registration must be made through my website in advance by those who wish to register. You must be presenting a topic or class that I do not already offer.

Can you do group mediumship for me and my family members?

As of right now, I will only allow for two people during a Mediumship session. The two people must be related and know (for the most part) the same spirits in the spirit world.

Aren’t there waiting periods for Reiki levels?

NO. There are no waiting periods between any of my classes whatsoever. “Waiting periods” for Reiki are not part of the original way it was taught and are completely UNNECESSARY. Some different lineages and teachers choose to do this but it is not a rule. There are plenty of teachers who do not require ‘waiting periods’.

Are your Reiki classes accredited?

There is literally NO official accrediting body for Reiki training. If anyone tells you this, they are WRONG. The only “accreditation” that is needed is being taught by a Reiki Master.

Do your classes count towards CEU credits?

At this time, no, my classes do not count towards CEU’s for the massage board.

What is your preferred method of contact?

My preferred method of contact is through Email. This is also how you will get the quickest response. If you call my phone and I do not answer, please leave a voice mail.**Please do not call asking about appointments. Do not text my phone number as your text will not be received and you will not receive a response.

Can I meet with you before I schedule an appointment or class to see if you’re a good ‘fit’ for me?

Sorry, but I do not have the time or availability to meet with clients or students prior to scheduling an appointment or registering for classes. My website, testimonials, and videos are very representative of who I am as a practitioner and a teacher. It is my hope that the right clients and students for me are naturally drawn to choose me. Follow your intuition!

Are you available for parties?

Sorry, but I am not available for parties. I prefer to work with those who are truly seeking my work for healing and personal or spiritual development, not entertainment.

What’s your cancellation and rescheduling policy?

There is no refund for cancellations, so please be careful in planning your appointment. You may reschedule an appointment with 48 hours’ notice and are allowed (1) reschedule. If you do not make it to your rescheduled appointment, you will forfeit that paid service and need to pay for a new appointment if you still wish to have one. No-shows will not be refunded or rescheduled and may be refused future service. This policy is to respect my own time as well as that of my clients, including you :).

**I reserve the right to cancel or reschedule an appointment due to severe weather conditions, an emergency, illness, or other reason. If I feel that I cannot accommodate you for a new appointment, you will receive a refund.